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Shipping & Returns

Shipping Policy

SHIPPING
• ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 48 HOURS OF A BUSINESS DAY. IF ITEMS ARE ON BACKORDER, THE ORDER WILL NOT SHIP.

•YOU WILL ALSO RECEIVE A TRACKING CONFIRMATION # WITHIN 48 HOURS OF A BUSINESS DAY
 
DISCREPANCIES AND SHORTAGES

With the exception of Sea Moss Gel and Juices, which are non-refundable unless broken, if your order is received with any notable shortcomings, please contact customer service immediately. All discrepancies, shortages, broken merchandise, and any requests for returns must be made within 30 days from the delivery date of your order. Any requests for compensation or remediation will not be accepted after 30 days from the delivery date of your order.

Return & Exchange Policy

Returns may be shipped back to the following address:

Wandaful Herbs, LLC
Attn: Returns 2715 Buford Hwy Ste 400 Duluth, GA 30096 

We are not responsible for any shipping costs associated with returning items unless it is due to an error made by Wandaful Herbs. Original shipping is non-refundable. Qualifying returns are eligible for a refund to your credit card or PayPal account.
 
Items that are shipped back as a return need to be matched to your original invoice. Please provide any information that can help us identify the account or original purchase that matches the returned items.

POLICY RESTRICTIONS

Returned items must be in their original, undamaged packaging, and refunds will be issued only for the unused portion of the product returned.
We are not able to honor requests for product exchanges and we cannot issue store credits, from online orders.

We do not accept returns on products that have been mixed or blended together with other ingredients. Refunds will only be issued for a product that is returned in the original form that they were purchased in.

We do not accept returns of opened oils, liquids, bitters, herbal extracts, & herbs. The tamper-evident safety seal must remain unbroken in order to qualify for a refund.

Wandaful Herbs will not be responsible for damage or loss that occurs to goods shipped again to a different destination beyond the original shipping address provided on the order.

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